ScriptLogic SMBIT - All Posts By Jeffery Hicks

Article: Reparse Points and Symbolic Links: A Windows 7 All-Points Bulletin

Jeffery Hicks — Wed, 02 May 2012 14:44:00 GMT

Learn how to manage and take advantage of reparse points and hardlinks in Windows 7.

Blog: Trust Me! Authentication of a Different Type

Jeffery Hicks — Wed, 28 Mar 2012 11:59:00 GMT

When other authentication mechanisms fail see how you can still use PowerShell remoting.

Video: Using Command Line Tools to Troubleshoot Kerberos Authentication

Jeffery Hicks — Tue, 27 Mar 2012 10:25:00 GMT

In this video, Jeff Hicks will show you how to peek behind the curtain to see what Kerberos is up to.

Article: Taming the Three-Headed Beast: Kerberos

Jeffery Hicks — Wed, 21 Mar 2012 10:47:00 GMT

Kerberos is a mission critical component of Windows networks, yet most IT Pros lack the knowledge and skills to troubleshoot problems. Do you know how?

Blog: Get the Time in No Time - Snapshot System Time Config

Jeffery Hicks — Tue, 14 Feb 2012 10:34:00 GMT

Use Windows PowerShell to gather time-related settings and configuration to identify potential problems before they become big time headaches.

Article: Managing Time Settings for Domain Members

Jeffery Hicks — Wed, 08 Feb 2012 16:45:00 GMT

Learn how to better manage time settings for your domain members to keep everything running like clockwork.

Video: Using Command Line to Find & Resolve Time-Sensitive Problems

Jeffery Hicks — Wed, 08 Feb 2012 11:35:00 GMT

In this video, you’ll see how to identify and resolve a potential time configuration problem using simple command line tools.

Blog: Back Me Up, Scotty: Back Up User Data to a VHD

Jeffery Hicks — Thu, 19 Jan 2012 11:42:00 GMT

What tools or techniques do you use for protecting a user’s local files? In this blog you’ll see how you can use a VHD and PowerShell to keep everyone happy and employed.

Video: Use PowerShell to Create a VHD and Backup User Data

Jeffery Hicks — Thu, 19 Jan 2012 10:14:00 GMT

In this video, you’ll see how to use a PowerShell script to create a VHD and backup a user’s documents folder to it.

Article: Tips & Tricks for Protecting User Data on Windows 7

Jeffery Hicks — Thu, 19 Jan 2012 09:00:00 GMT

Backup at the client level always seems to be a second class citizen. But it doesn’t have to be. Discover a variety of backup tools and techniques in Win7.

Blog: I Can See Clearly Now – Checking Video Settings with PowerShell

Jeffery Hicks — Wed, 04 Jan 2012 15:16:00 GMT

 If a user is complaining about their display, read this blog entry to learn how to peek at their video configuration without a trip to their desktop using PowerShell and WMI.

Video: Gather Local & Remote System Drivers in Windows 7 with Command Line

Jeffery Hicks — Wed, 04 Jan 2012 12:33:00 GMT

In this video, you’ll see how to discover device information using a simple command line tool and no scripting.

Article: Troubleshooting Devices in Windows 7 & Server 2008 R2

Jeffery Hicks — Wed, 04 Jan 2012 09:56:00 GMT

Learn how manage and report on the myriad devices in you Windows 7 desktops using interactive GUI-based tools as well as from a command prompt.

Blog: Put User Profiles in Their Place

Jeffery Hicks — Thu, 01 Dec 2011 13:25:00 GMT

Don’t let profiles become a problem. See how easy it is to delete obsolete user profiles from your desktops and member servers.

Video: Use PowerShell & WMI to Manage User Profiles

Jeffery Hicks — Thu, 01 Dec 2011 11:31:00 GMT

In this video, Jeff Hicks will show you how to use PowerShell to manage pesky user profiles.

Article: Manage & Purge Local Windows User Profiles

Jeffery Hicks — Thu, 01 Dec 2011 10:13:00 GMT

Learn how to better manage user profiles from reporting on their age and disk usage to removing them across your organization.

Blog: I’m Stuffed! Tips for a Hard Disk Diet

Jeffery Hicks — Thu, 03 Nov 2011 14:09:00 GMT

An easy tip for recovering a lot of disk space when bits get tight.

Video: Methods for Clearing Space on a Hard Drive

Jeffery Hicks — Thu, 03 Nov 2011 12:43:00 GMT

In this video, Jeff Hicks will show you how to recover disk space by selectively compressing files using a graphical PowerShell script.

Article: 10 Tips for a Cleaning Up a Hard Drive

Jeffery Hicks — Thu, 03 Nov 2011 09:44:00 GMT

Learn 10 steps you can take to put a hard drive on a crash diet when disk space disappears

Blog: The Big Easy File Transfer

Jeffery Hicks — Thu, 20 Oct 2011 11:32:00 GMT

If you need to rebuild or reload a user’s desktop, do you have a process for migrating documents and settings?

Video: Windows 7 Easy Transfer Tool Walkthrough

Jeffery Hicks — Thu, 20 Oct 2011 10:26:00 GMT

In this video, you’ll see how simple it is to save a user’s files and program settings so they can be restored later on a different computer or the even the same computer after an OS rebuild.

Article: The Guide to Migrating Windows User Files & Settings

Jeffery Hicks — Thu, 20 Oct 2011 09:07:00 GMT

Discover how easy it is to migrate or move a user’s files and program settings between computers or to survive a reload with Windows Easy Transfer.

Blog: Not Getting the Whole Story? Show Users how to Recreate Problems

Jeffery Hicks — Tue, 27 Sep 2011 13:05:00 GMT

Get a taste of the new Problem Steps Recorder in Windows 7 and learn why it matters to your help desk.

Article: Problem Steps Recorder for Windows 7 Troubleshooting

Jeffery Hicks — Tue, 27 Sep 2011 11:26:00 GMT

Sometimes the bigger problem with a help desk ticket is the user’s attempt at describing the problem. Discover how to use the new Problem Steps Recorder in Windows 7 and integrate it into your help desk.

Video: How to Find & Use the Problem Steps Recorder

Jeffery Hicks — Tue, 27 Sep 2011 10:39:00 GMT

In this video, Jeff Hicks will show you how to recreate problems in Windows 7 by finding and using the Problem Steps Recorder.

Blog: Head off Help Desk Calls by Policing User Passwords

Jeffery Hicks — Wed, 07 Sep 2011 10:17:00 GMT

Learn how easy it is to get a handle on user passwords before they become a problem.

Article: Track User Password Expiration using Active Directory

Jeffery Hicks — Wed, 07 Sep 2011 09:01:00 GMT

There is probably no bigger help desk problem than a password problem. Learn how to get ahead of the curve and get a handle on user passwords using Windows PowerShell and Active Directory.

Video: How to get a Handle on User Passwords Remotely

Jeffery Hicks — Tue, 06 Sep 2011 17:15:00 GMT

Jeff Hicks will demonstrate how to use the Active Directory Administrative Center to remotely access a domain controller and get a handle on user passwords.

Blog: Don't Delay - You can Watch for Critical Events and Take Action Immediately

Jeffery Hicks — Thu, 18 Aug 2011 13:17:00 GMT

Get a taste of how to wait and watch for things to happen in Windows and take action when they do.

Article: Tools for Proactive Troubleshooting in Windows 7

Jeffery Hicks — Thu, 18 Aug 2011 11:13:00 GMT

In a Windows system, things happen…all the time. But sometimes you want to wait and watch it happen. Learn how to leverage events in Windows 7 using command line and graphical tools.

Video: Using PowerShell to Monitor Events in Windows 7

Jeffery Hicks — Thu, 18 Aug 2011 08:27:00 GMT

In this video Jeff Hicks will demonstrate how we can use Windows PowerShell to monitor events that might happen, either locally, or on remote computers.

Blog: Reach Out and Help Someone - With Remote Management

Jeffery Hicks — Fri, 29 Jul 2011 14:20:00 GMT

Get an overview of remote management and troubleshooting tools in Windows 7.

Article: Tools & Techniques for Remote Help Desk Support

Jeffery Hicks — Fri, 29 Jul 2011 11:18:00 GMT

Windows 7 offers a variety of tools and techniques for working with computers remotely. Some are graphical and some command line. Discover which tool is best suited for resolving that pesky help desk ticket.

Video: Remote Management Using Windows 7

Jeffery Hicks — Thu, 28 Jul 2011 10:02:00 GMT

In this video, Jeff Hicks will show you a few things in Windows 7 that will help you reach out and touch computers on your network so that you do not have to leave your desk.

Blog: Ping, Poke and Peek: Peeping Tom or Network Tests?

Jeffery Hicks — Tue, 12 Jul 2011 11:17:00 GMT

Discover how easy it is to use a few simple command line tools to test and resolve network-related problems.

Article: A 5 Step Network Health Report

Jeffery Hicks — Tue, 12 Jul 2011 10:43:00 GMT

Learn how to use the 5 networking tools (many command line based) that every Windows administrator needs to know. These tools are often used to troubleshoot connectivity and other network-related problems.

Video: How to Verify Network Health and Desktop Integrity

Jeffery Hicks — Tue, 12 Jul 2011 10:16:00 GMT

Learn about the network health and integrity of your desktops with just a few simple tests. Jeff shows you PowerShell and command line tools for the job.

Blog: Troubleshooting using Advanced System Information

Jeffery Hicks — Fri, 03 Jun 2011 16:00:00 GMT

See how easy it is to gather system information, both locally and remotely.

Video: How to: Use PowerShell to find hot fixes and updates

Jeffery Hicks — Wed, 01 Jun 2011 00:00:00 GMT

Discover how to use PowerShell and an easy to use cmdlet to discover what hotfixes and updates have been installed on your computer; all with no scripting required.

Article: Help Desk Tip: Get HotFix

Jeffery Hicks — Tue, 31 May 2011 00:00:00 GMT

Need to see if a particular hot fix is installed? Use the PowerShell Get-HotFix cmdlet to discover installed hotfixes, updates and patches both locally and remotely.

Blog: The Help Desk Hot Fix

Jeffery Hicks — Fri, 27 May 2011 00:00:00 GMT

Use PowerShell to discover what hot fixes are installed on your computers and create interactive HTML formatted reports.

Article: Troubleshoot Using Event Log Mining

Jeffery Hicks — Wed, 25 May 2011 00:00:00 GMT

The Windows event log is a terrific source of information, but the sheer volume is often overwhelming. Learn how to use the Windows 7 graphical and command line tools to seek out and discover critical information.

Video: System Configuration and Performance Reporting in Windows 7

Jeffery Hicks — Tue, 24 May 2011 08:47:00 GMT

This video will demonstrate a few tools in Windows 7 that will offer an amazing amount of detailed and advanced system information which can be critical when troubleshooting a problem or attempting to be proactive and get a handle on issues before they get out of hand.

Article: Using Advanced System Information in Windows 7

Jeffery Hicks — Tue, 24 May 2011 00:00:00 GMT

Windows 7 offers a variety of new tools for gathering vital system information. Many of these tools also work remotely. Learn how to take advantage of these tools from the GUI and command line using Windows PowerShell.

Video: How To Get the Most Out of the Windows 7 Event Viewer

Jeffery Hicks — Tue, 10 May 2011 10:20:00 GMT

Discover how to get the most out of the new event viewer in Windows 7, including filtering and remote computer management. We'll also take a peek at a few PowerShell cmdlets that will also help mine the treasure trove of Windows event logs both locally and remotely.

Blog: It's Time to Revisit Improved Event Logs in Windows 7

Jeffery Hicks — Tue, 10 May 2011 09:30:00 GMT

Get a peek at new features in Windows 7 for managing and mining event logs for valuable information.

Article: The Power of Troubleshooting Packs

Jeffery Hicks — Mon, 09 May 2011 20:30:00 GMT

Windows 7 offers a new tool for troubleshooting and diagnosing common desktop problems. Learn how to use the Troubleshooting wizard in the GUI and from Windows PowerShell with the Troubleshooting Pack module.

Video: How to Show All Your Problems in the Windows Troubleshooting Pack

Jeffery Hicks — Mon, 09 May 2011 13:30:00 GMT

This video offers a brief walk through of the Troubleshooting Pack feature in Windows 7. This wonderful wizard will help you put the wallop on your most common desktop woes.

Blog: Troubleshooting Packs for your IT toolbox

Jeffery Hicks — Tue, 12 Oct 2010 00:00:00 GMT

Discover how easy it is to troubleshoot common problems from the command line with the Windows PowerShell Troubleshooting Pack module.